Security Policy

Our Security Approach

Globalesm designs and delivers software, integrations, and consulting services with security in mind. Our goal is to protect client information, project materials, account access, and operational systems using practical controls that fit the sensitivity of the work.

Access Control

Access to internal systems, client materials, and production environments is limited to authorized personnel with a business need. We use role-based access practices, authentication controls, and access reviews as teams, vendors, and projects change.

Data Protection

We use encryption in transit for our website and supported services. Where appropriate for the engagement, we use secure hosting, backups, logging, monitoring, and administrative safeguards to reduce the risk of unauthorized access, misuse, or loss.

Secure Development

For software and integration work, we apply security practices during planning, implementation, review, testing, and deployment. This may include dependency review, input validation, secure configuration, environment separation, and least-privilege access depending on the project requirements.

Healthcare and Regulated Data

Some engagements may involve healthcare or other regulated data. When that is the case, the applicable statement of work or agreement should define the responsibilities, safeguards, data handling expectations, and any required contractual addenda before regulated data is shared.

Vendors and Subprocessors

Globalesm may use trusted infrastructure, CRM, analytics, payment, communication, and support providers to operate our business and services. We evaluate vendor fit based on the role of the provider and the sensitivity of the information involved.

Incident Response

If we identify a security incident affecting client data or systems, we will investigate, take steps to contain and remediate the issue, and notify affected parties when required by law or contract.

Your Responsibilities

Security is a shared responsibility. Clients and users should keep login credentials confidential, use strong passwords, enable multi-factor authentication when available, keep their own systems updated, and notify us promptly about suspected unauthorized access or unusual activity.

Responsible Disclosure

If you believe you have found a security issue involving Globalesm systems, contact us with enough detail to help us investigate. Please avoid accessing, modifying, downloading, or disrupting data that does not belong to you.

Contact Us

For questions about this Security Policy or to report a security concern, contact us:

• Email: info@globalesm.com
• Phone: (305) 726-3759