01
Watch your interfaces
Bring engine status, channel activity, queued messages and incidents into a single operational view.
GLOBALESM / CONNECT HUB
Assisted pilots
Your interfaces.
In view.
In control.
See which channels need attention. Understand what happened. Give your team the tools to take the next step in a workspace connected to ONE.
Start with monitoring. Add management when your team is ready.
G
Connect HubIntegration operations
Illustrative dataOVERVIEW
ConnectedA clear place to start.
Engines2
Channels24
Needs attention1
Message activityLast hour
Admissions · HL7Receiving and processing
StartedLaboratory resultsQueue threshold reached
Review queueBuilt for integration teamsOIE 4.6 pilotMirth Connect & BridgeLink: version review required
FROM SIGNAL TO ACTION
See the issue.
Stay with the work.
A channel warning is the beginning of an investigation. Keep the context and the tools close together.
02
Inspect and improve
Work with channel definitions, transformer steps, reference snippets and message templates in the browser.
03
Act with clear access
Use individual or bulk channel controls. Keep engine administration and message access restricted to authorized users.
PLANS THAT FOLLOW YOUR WORK
Visibility first.
Room to do more.
Choose the scope you need. We confirm your engine versions, capacity, hosting and support requirements before quoting your pilot.
Monitor
Know where to look first.
For teams that need a shared view of channel health and a clear response to incidents.
Scoped quoteAssisted setup · Agreed capacity
Discuss monitoring- Engine and channel health
- Queue, error and inactivity rules
- Incident timelines and maintenance windows
- Viewer access through ONE
Operate
Monitoring + managementGo from finding to fixing.
For integration teams that also need channel tools and controlled engine administration.
Scoped quoteAssisted setup · Agreed capacity
Discuss operations- Everything in Monitor
- Channel and transformer designer
- Deploy, pause, stop and resume controls
- Authorized message inspection and reprocessing
- Engine settings, code templates and logs
Managed
Bring an integration team with you.
Combine Connect Hub with a support engagement built around your environment.
Scoped quoteAssisted setup · Agreed capacity
Build a support plan- An agreed monitoring or operations scope
- Assisted setup and environment review
- Runbooks and escalation planning
- Optional channel engineering and upgrades
- Support hours and response targets by agreement
Pilot scope and commercial terms are agreed before onboarding. Managed support, hosting and implementation fees are itemized in your proposal. No automatic signup or payment is required to inquire.
| Your team needs | Monitor | Operate | Managed |
|---|---|---|---|
| Health, queues and channel counters | Included | Included | By agreement |
| Channel alert rules and incident history | Included | Included | By agreement |
| ONE login and assigned-engine access | Included in setup | Included in setup | Included in setup |
| Channel designer and lifecycle controls | Not included | Included | By agreement |
| Message content and native engine logs | Not included | Authorized admins | By agreement |
| Hands-on integration support | Separate engagement | Separate engagement | Agreed service scope |
PART OF YOUR ONE WORKDAY
One place to sign in.
The right engines in reach.
Open Connect Hub through ONE’s Interface Monitoring module. Assign viewer, operator or engine-admin access to the specific engines each person needs.
Explore Globalesm ONE- 1
Sign in through ONE
Your identity and current permissions are verified.
- 2
Open your workspace
Only explicitly assigned engines are visible.
- 3
Start with observation
Enable management after your environment and access have been validated.
BEFORE YOU CONNECT
A few useful
answers.
Your engine keeps running your interfaces. We help you put the right visibility and access around it.
Which engines can I use?
The initial pilot targets Open Integration Engine 4.6. Mirth Connect and BridgeLink environments are assessed by exact version, connectors and extensions before we confirm support. We do not assume every engine version behaves identically.
Is Connect Hub generally available?
We are preparing assisted pilots. We review your environment, agree on the scope and validate the connection before enabling access. Pricing, capacity, support hours and any implementation fees are confirmed in your proposal.
Does monitoring require access to message content?
Routine monitoring uses channel status and counters; it does not automatically collect message payloads. Authorized administration can retrieve messages, attachments and logs on demand. Those views can contain sensitive information, so we agree on access and data handling before enabling them.
Can our engine stay behind a firewall?
Yes, with an approved private connection between the Hub and your engine. Where site-to-site VPN is unavailable, we assess a managed outbound connector with your IT team. Internet access alone does not guarantee that the connection will work. Your engine management port should not be exposed publicly.
How does it work with Globalesm ONE?
The prepared integration opens Connect Hub from ONE’s Interface Monitoring module and uses ONE to verify identity and permissions. Your workspace also has explicit user-to-engine assignments. Activation is part of setup; a ONE account alone does not grant engine access.
Will this replace the integration engine?
No. Your engine continues receiving, transforming and routing messages. Connect Hub provides monitoring and supported browser administration. Existing channel traffic can continue if the management connection is interrupted.
LET’S START WITH YOUR ENVIRONMENT
Make your next incident
easier to understand.
Tell us which engine you use, how many interfaces you run and what your team needs to see.
Request a Connect Hub pilot Please do not include patient information, message payloads or credentials in your inquiry.