Ecommerce
Shopify and Lightspeed inventory sync checklist
Scope Shopify and Lightspeed inventory sync with SKU and location mappings, stock ownership rules, and reconciliation tests.
By Globalesm
Start a Shopify and Lightspeed integration by mapping the places where stock is sold, stored, and fulfilled. Confirm the Lightspeed product and edition, Shopify access, and which system will own each inventory decision. A short initial scope can cover one location and a representative set of products.
Map products and locations
Use a stable identifier for each product variant and maintain a mapping for locations. Confirm whether the published quantity represents stock on hand or what customers can actually buy. Decide how reservations, damaged stock, and transfers affect the values you exchange.
Test everyday exceptions
Include a sale at the register, an online order, a return, and a manual adjustment. Re-send one test event and delay another to verify the final count. Set an explicit rule for what happens when two systems disagree or a product has no mapping.
Give staff a reconciliation view
Document how staff identify mismatches, which system they correct, and when a correction should flow to the other channel. Measure whether the first location stays consistent before adding more locations. A support owner and a sample reconciliation are useful acceptance criteria.
Put the plan into practice
Share the systems involved and the handoff your team needs to improve.